Question 1

What is ROUVY and how do I use it?

Accepted Answer

ROUVY is an indoor cycling app built around scenic routes filmed on location around the world, and realistic riding physics. Start by creating an account, downloading the ROUVY app, and syncing it with your indoor smart bike, direct-drive or classic trainer.

Question 2

How Do I Request A Refund If I’m Not Satisfied?

Accepted Answer

If you decide to cancel during the first 30 days of your ROUVY subscription, simply contact our customer-care team at support@rouvy.com to request a complete refund.

Question 3

What platforms does ROUVY support?

Accepted Answer

You can run the ROUVY app on Windows, Mac, iOS, Android, iPad, and Apple TV devices.

Question 4

Which training platforms can the ROUVY app sync with?

Accepted Answer

The ROUVY app offers easy integrations with TriDot, Strava, Wahoo, GARMIN Connect, CoachCat, COROS, Final Surge, Humango, Map My Fitness, Relive, Ride With GPS, Suunto, Xert, Xhale and more.

Question 5

What equipment do I need to get started with ROUVY?

Accepted Answer

All you need is a trainer and a bike (or a smart bike). ROUVY supports a wide range of brands including TacX, Wahoo, Elite, and many others.

Question 6

Does ROUVY support Virtual Shifting?

Accepted Answer

Yes! Riders with compatible hardware have the option to enable virtual shifting on ROUVY. This feature allows you to simulate changing gears on your smart trainer or bike without the need to manually shift gears. It brings your indoor training closer to the dynamics of outdoor cycling by mimicking the resistance changes that happen when shifting gears on the road.

Question 7

Can I use ROUVY With a Spin Bike, Wattbike Atom, Kinetic Trainer, Wahoo, Zwift Hub Or Zwift Ride?

Accepted Answer

Yes. You can use ROUVY with various types of indoor cycling equipment, including spin bikes, Wattbike Atom and Wattbike Atom X, Kinetic trainers, Wahoo trainers, the Zwift Hub or Zwift Ride, and more. For a complete list of compatible trainers, see this link: https://support.rouvy.com/hc/en-us/articles/14059132272529-Supported-Trainers

Question 8

How can I access routes, races, and training plans on ROUVY?

Accepted Answer

You can easily access the best routes, races, and training plans from the sidebar when you open the ROUVY app.

Question 9

How can ROUVY help with IRONMAN training?

Accepted Answer

As the Official Digital Sports Platform of IRONMAN, ROUVY lets you ride realistic versions of IRONMAN and IRONMAN 70.3 bike courses, which is a great way to both increase your speed and do race reconnaissance. The app also provides workouts designed to target the essential elements of triathlon performance.

Question 10

What subscription plans does ROUVY offer?

Accepted Answer

ROUVY offers six subscription plans: monthly and annual options for solo users (SINGLE), you and a friend (DUO), or a group of up to five members (GROUP). After creating an account, you can invite friends or family to join your DUO or GROUP plan, allowing everyone to save by sharing a single subscription. ROUVY subscription plans include a 30-day, money-back guarantee.

Question 11

Can I ride ROUVY for free?

Accepted Answer

Yes. When you register for the first time, you'll get a free trial to help you explore all of ROUVY's great features. After the trial ends, you can either continue with your paid subscription to enjoy full access to ROUVY, or cancel your subscription, which will still let you ride on ROUVY for free, but with limited access and riding time. All registered ROUVY users with cancelled accounts can use the limited free account.

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Workouts from cycling pros you'll actually follow

FTP on the Move 3

Mads Pedersen's favorite

Wout van Aert's favorite

Increase your FTP with Lidl-Trek

IRONMAN workouts

ROUVY’S ALWAYS ADDING NEW FITNESS APP INTEGRATIONS

Pricing plan

SINGLE

DUO

GROUP

How to get started

Step 1: Create account

Step 2: Connect trainer

Step 3: Start riding

Step 1: Create account

Step 2: Connect trainer

Step 3: Start riding

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