Question 1

What Happened To The BKOOL Indoor Cycling App?

Accepted Answer

ROUVY acquired BKOOL in 2025 and retired the BKOOL app in March of 2026. It is no longer available for download or use. All BKOOL accounts were migrated to ROUVY.

Question 2

I Was A BKOOL User. How Can I Access My Old Account?

Accepted Answer

All BKOOL accounts were automatically migrated to ROUVY. Log into ROUVY with your BKOOL email and reset your password if needed.

Question 3

Is BKOOL Coming Back?

Accepted Answer

No. BKOOL has been permanently retired. ROUVY is the continuation of the indoor cycling experience, with expanded features and routes.

Question 4

Did I Lose My BKOOL Ride History, Distance Or Level?

Accepted Answer

BKOOL riders were able to transfer their distance and ascent totals from BKOOL to ROUVY, and their ROUVY Career level was set to match their progress.

Question 5

How Do I Log In To ROUVY?

Accepted Answer

Log in at ROUVY.com using the email you used for BKOOL. Reset your password.

Question 6

Will My Trainer And Devices Still Work?

Accepted Answer

If your trainer, smart bike or sensors worked with BKOOL, they should also work with ROUVY. If you run into issues, please reach out to ROUVY Support.

Question 7

Who Can I Contact For Support?

Accepted Answer

You can use the ROUVY Support portal at support.rouvy.com or contact the ROUVY Customer Care team via e-mail at support@rouvy.com

Question 8

Are All Of The BKOOL Routes Now Available On ROUVY?

Accepted Answer

Not all BKOOL routes were migrated. However, ROUVY offers thousands of real-world routes with video, and a wide calendar of races and events.

Question 9

What Platforms Does ROUVY Support?

Accepted Answer

You can run the ROUVY indoor cycling app on Windows, Mac, iOS, Android, iPad, and Apple TV devices.

Question 10

How Do I Find Famous Cycling Routes On ROUVY?

Accepted Answer

Within the ROUVY indoor cycling app, you can search for specific locations or route names, or browse through the vast library of routes under categories like "Iconic Courses,” “Race Courses,” “Landmarks,” and “National Parks.”

Question 11

What Subscription Plans Does ROUVY Offer?

Accepted Answer

ROUVY offers six subscription plans: monthly and annual options for solo users (SINGLE), you and a friend (DUO), or a group of up to five members (GROUP). After creating an account, you can invite friends or family to join your DUO or GROUP plan, allowing everyone to save by sharing a single subscription.

Feature	ROUVY
Video routes	2000+ AR routes
Events	Global events with 1000+ riders
Training focus	Training plans with PRO teams
Community size	300,000+ riders worldwide
Community groups	ROUVY Athletes Cycling (25,000+ members)
Challenges	Big challenges and campaigns (e.g. Explore Mallorca, ROUVY Challenge)
Route tools	Route Creator to design and share your own rides
App design	Modern, user-friendly interface
Triathlon / IRONMAN®	Official IRONMAN® content and support
Gravel riding	Dedicated gravel routes worldwide

With BKOOL retired, keep going on ROUVY

WHAT HAPPENED TO BKOOL?

10 reasons to continue your ride on ROUVY

Check out the ways in which your indoor cycling experience will improve with ROUVY

You can explore Thousands of Real-World Routes on rouvy

Why Ride with ROUVY?

CUTTING-EDGE technology

App stability

IRONMAN and other exclusive content

huge library of routes

Get started in 3 easy steps

Download the ROUVY app

Connect your trainer

Begin riding

Download the ROUVY app

Connect your trainer

Begin riding

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