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CRM Manager

Permitimos a los atletas viajar por el mundo.

If you are interested in delivering exceptional customer engagement, would like to develop communication strategies and manage the direct communication with our athletes, you are the one we are looking for!

AS A CRM MANAGER YOUR TYPICAL DAY MIGHT INCLUDE

  • Planning and delivering CRM strategies to increase loyalty and retention
  • Ensuring the CRM platform captures all required information at key points in the customer cycle
  • Mapping customer journeys by analysing touch points along a pipeline and maximising commercial opportunities with this information
  • Working on the data model - data enhancement, key touch points
  • Monitoring and maximising customer lifetime value strategies
  • Segmenting customer databases and maintaining lists of segmented customers
  • Developing strategies for testing all aspects of a CRM and making sure the most effective approach to customer relationships is always taken
  • Bringing departments together and maintaining high levels of cooperation between them
  • Plan and manage multi-channel marketing campaigns

WHO ARE WE LOOKING FOR

  • A passionate, open-minded person who does not play by the book and want to develop new communication strategy for customers worldwide
  • Creative thinking team player that would set the direction for the communication strategy - especially via the email and push notifications
  • A person who wants to work with leading sport brands such as La Vuelta, Ironman and others

EDUCATION AND SKILLS

  • Previous experience with CRM management
  • Background in customer acquisition strategies
  • Advanced analytical and communication skills
  • Excellent writing skills in English (C1 minimum)
  • Attention to detail
  • Sports background is an advantage

Acerca de ROUVY

ROUVY es la plataforma de carreras digital para que atletas de todo el mundo compitan, corran con amigos, completen entrenamientos y mucho más. ROUVY ofrece miles de emocionantes rutas virtuales y opciones de entrenamiento, incluida la posibilidad de competir y recorrer todo el catálogo de rutas. Con esfuerzos totalmente simulados y realistas, ROUVY es la mejor opción para que los atletas más exigentes reconozcan virtualmente la ubicación de su próxima carrera y estén preparados para el día de la carrera.
Para más información, visita www.rouvy.com.

ROUVY siempre está buscando personas talentosas para una serie de roles como developer, marketing, servicio de atención al cliente y desarrollo de negocios.

Necesitamos personas con la pasión por el deporte, deseamos ser una fuerza impulsora en la planificación y entrega de productos de primera calidad.

Si esto suena como Tú, envíanos tu CV a job@rouvy.com.