Customer Service Representative

What we expect from you:

• very good English proficiency
• ability to listen and respond
• empathy
• ability to communicate in difficult situations
• patience
• readiness to solve problems

Your responsibilities in this role:

• obtaining feedback from ROUVY users. Your will be the person asking about their impressions about completed cycling trips, and your will forward their feedback further down the line within the company
• actively selling ROUVY subscriptions over the telephone
• assisting users with minor problems and handling their complaints

If all this sounds good to you,
send us:

• your CV or a link to your up-to-date LinkedIn profile
• a two-minute video in which you introduce yourself, tell us why you think that you're the right candidate for the position, and describe yourself and your personality, we appreciate originality
• don't be afraid to impress us!